Mastering Competency Management

The Challenge

Global healthcare institutions, with a vast array of professionals from different cultural and educational backgrounds, encounter unique challenges in behavior and competency assessment. Standard assessment tools often fall short of addressing the complexities introduced by a diverse set of healthcare professionals. This gap potentially risks patient care quality, as employees not aligned with institutional standards and values might be tasked with critical roles. Moreover, without a precise understanding of their staff's competencies, these healthcare providers struggle to optimally assign roles, thereby affecting the overall patient experience.

The Solution

Understanding the nuanced needs of the healthcare sector, CCTS delivered an unparalleled solution tailored to gauge both behaviors and establish a competency standard for intelligent hiring. Our pioneering CMS System has become an indispensable tool for global healthcare institutions. In just a month, this system undertakes 1079 competency assessments and 1355 behavior profilings for one expansive healthcare entity alone. With over 20,000 active users placing their trust in our solution, the number is a testament to its efficacy. CCTS's offering ensures that healthcare providers can make informed staffing decisions, optimize role allocation, and maintain an unwavering commitment to patient care excellence.